Horse Riding Instructor & Centre Coordinator

Purpose of the Role:
To deliver high-quality horse-riding instruction while supporting the smooth and professional day-to-day operation of Meraki Equestrian Centre. This role focuses on creating a safe, supportive, and confidence-building environment for riders, while ensuring the highest standards of horse welfare, customer experience, and facility presentation. Stable management and supporting the owner within the business.

About Meraki Equestrian Centre:
Meraki Equestrian Centre is a growing, client-focused riding school and Equestrian Centre that is dedicated to building confidence in riders of all ages and abilities. We pride ourselves on exceptional horse care, a supportive learning environment, and creating meaningful experiences for both horse and rider.
Our programs include private and group lessons, rider programs, and school holiday activities, all delivered in a safe, structured, and positive environment.
We also provide agistment, we offer high-quality agistment, ensuring a high standard of care and well-being for all our horses on the property.

Key Responsibilities:

Horse Riding Instruction:
• Deliver structured, engaging, and safe riding lessons to clients of varying skill levels.
• Tailor lessons to suit individual rider goals, confidence, and ability, working with lesson plans and bookings system.
• Always ensure clear, safe communication and professional instruction.
• Monitor rider progress and provide ongoing feedback.

Horse Welfare & Management:
• Maintain the highest standards of horse care, including grooming, feeding, tack fitting, and general wellbeing.
• Assess horse suitability for riders and allocate appropriately.
• Identify and report any health or behavioral concerns.
• Assist with training and development of school horses.

Customer Experience:
• Create a welcoming, supportive, and professional environment for all clients.
• Build strong relationships with riders and families.
• Handle enquiries, bookings, and client communication where required.
• Ensure every client leaves with a positive experience.

Safety & Risk Management:
• Ensure all lessons and activities are conducted in line with safety standards.
• Enforce correct use of equipment and safe riding practices.
• Identify and minimise risks in all areas of operation.
• Respond appropriately to incidents and maintain accurate reporting.

Team Support & Centre Operations:
• Support daily operations of the center including lesson coordination and arena setup.
• Assist with mentoring junior staff or assistants.
• Contribute to maintaining a positive and motivated team environment.
• Ensure the property is clean, organized, and presentable at all times.

Key Performance Areas:
• Rider progression and satisfaction.
• Horse welfare and condition.
• Safety and WHS compliance.
• Client retention and experience.
• Team contribution and reliability.








Skills & Attributes Required
Essential:
• Coaching or instructor qualifications.
• Experience in a riding school environment.
• First Aid Certificate (or willingness to obtain).
• Working with children check (or willingness to obtain).
• Experience with children and beginner riders.
• Ability to contribute to business growth and client engagement.
• Strong horse riding and handling skills, different areas preferred (jumping, dressage, western).
• Experience teaching or working with riders.
• Excellent communication and interpersonal skills.
• High level of responsibility and safety awareness.
• Ability to work independently and as part of a team.
• Genuine passion for horses and helping people grow in confidence.
Personal Qualities:
• Positive, patient, and encouraging.
• Professional and reliable.
• Strong work ethic, motivated and honest.
• Adaptable and calm under pressure.
• Passionate about both horses and people.

Skills & Attributes Required
Essential:
• Coaching or instructor qualifications.
• Experience in a riding school environment.
• First Aid Certificate (or willingness to obtain).
• Working with children check (or willingness to obtain).
• Experience with children and beginner riders.
• Ability to contribute to business growth and client engagement.
• Strong horse riding and handling skills, different areas preferred (jumping, dressage, western).
• Experience teaching or working with riders.
• Excellent communication and interpersonal skills.
• High level of responsibility and safety awareness.
• Ability to work independently and as part of a team.
• Genuine passion for horses and helping people grow in confidence.
Personal Qualities:
• Positive, patient, and encouraging.
• Professional and reliable.
• Strong work ethic, motivated and honest.
• Adaptable and calm under pressure.
• Passionate about both horses and people.



Key behaviors:
Communication Skills – Takes the initiative to communicate in an accurate, appealing and engaging manner to work colleagues and customers. Expresses thoughts clearly both verbally and in writing. Listens, understands, encourages and influences others positively.
Customer Focus – Anticipates and meets the needs of customers and responds in an appropriate manner. Demonstrates a personal commitment to identify customers' apparent and underlying needs and continually seeks to provide the highest quality service and experience to all customers.
Technical Proficiency – Demonstrates the appropriate level of proficiency in the principles and practices of horse riding, horse handling, lesson instructing and WHS.
Adaptability- Tailor lessons to accommodate various skill levels, providing individualized guidance where needed. Proactively identify potential risks.
Once a level of competence has been displayed, you will be responsible for supervising and helping with the management of our valued volunteers under the guidance of Meraki Equestrian Centre.


What We Offer:

At Meraki, we are committed to building something truly special, not just for our clients, but for our team. This role goes far beyond a standard instructing position and is designed for someone looking for a long-term career in a professional, high-quality equestrian environment.

• Competitive full-time salary above award, based on experience and ability.
• Stable, consistent hours with long-term security.
• Performance-based bonuses and incentives linked to business growth and client retention.
• Accommodation available on site for the right candidate.
• Opportunity to bring your own horse and enjoy access to quality facilities.
• A clear pathway into a senior or management role within a growing business.
• Opportunities to run clinics, programs, or specialise within your strengths.
• Ongoing mentorship, support, and professional development.

You will work closely alongside an experienced chief instructor and play an integral role in shaping the future of the centre.
We pride ourselves on creating a supportive, positive environment where both people and horses come first. Our focus is on developing confident riders, maintaining high standards of horse welfare, and fostering a genuine passion for the sport.
This position is best suited to someone who takes pride in their work, values professionalism, and is looking to grow within a team that is dedicated, driven, and passionate about what they do.